Privacy Policy

Paverly Sidewalk Manhattan ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or request our services, such as estimates, quotes or general inquiries. By using our website or contacting us, you agree to the terms described below.

Information we collect

When you interact with our website or reach out to us, we may collect the following personal information:

Name
Email address
Phone number
Property ZIP code or address
Details included in messages, form submissions or other communications

We may also automatically gather non personal information such as your IP address, browser type, device information and browsing activity to help improve website performance, analytics and user experience.

Cookies and analytics

Our website uses essential cookies to keep forms secure. We also use Google Tag Manager and related analytics tools to understand how visitors use the site. You can block or delete cookies in your browser settings, although some features may not work as intended.

How we use your information

Your information may be used for purposes including, but not limited to:

Responding to inquiries, quote requests and service appointments
Providing our sidewalk services, including repair, replacement, installation or upgrades
Sending newsletters, updates or promotional offers if you opt in
Improving our website, services and customer experience
Complying with legal or regulatory requirements

Sharing and disclosure

We do not sell, trade or rent your personal information. We may share your information only in the following limited circumstances:

With trusted third party service providers who help us deliver services (for example, contractors, permit specialists or legal advisors), all under strict confidentiality obligations
When required by law, court order or other legal process
To protect the safety, rights or property of Paverly Sidewalk Manhattan, our clients or the public

Data security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

Data retention and your rights

We retain your personal information only as long as necessary to provide our services or comply with legal requirements. You have the right to:

Request access to the personal data we hold about you
Request corrections if your personal data is inaccurate or incomplete
Request deletion of your personal data, subject to legal obligations
Opt out of receiving promotional communications from us

To exercise any of these rights, please contact us using the details below.

Third party links and services

Our website may include links to third party websites or services. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or services. The latest version will always be posted here with the updated "Last updated" date.